Reference

Our Terms Conditions, Laid Out Plainly

These Terms & Conditions set the rules between you and minibet — covering account creation, eligible states, how your PayPal, Venmo, or Play+ wallet connects to your account, and what happens when something goes sideways.

Account eligibility by statePayPal, Venmo & Play+ rulesDispute resolution processAccount suspension policyData & privacy commitments
minibet Our Terms Conditions, Laid Out Plainly
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page while logged in. Our support team can clarify specific clauses, walk through account eligibility questions, and flag anything that needs a formal review.
Email Support Send a detailed message to our support address for written documentation of your query. We respond to terms-related requests with a timestamped reply you can reference in any dispute.
Account Help Center Your account dashboard includes a Help section where you can submit a formal terms inquiry, track its status, and view any policy updates that have been applied to your account.
HOW WE HANDLE POLICY

How minibet Manages Your Account Rights

We aim to keep every policy decision traceable — meaning you can request the reasoning behind any account action we take, and we document those decisions internally. Here is how we operate across four areas that matter most to you.

Data Retention

We retain your account data for as long as required by applicable state and federal law. You can request a summary of the data we hold by submitting a written request through the Help Center.

Cookie & Tracking Policy

We use session cookies to keep you logged in across your mobile browser and desktop without re-entering credentials. Tracking cookies for analytics can be managed from your browser's privacy settings.

Account Security Rules

Two-factor authentication is available for all accounts. If we detect a login from a new device or location in New York or Los Angeles, a verification prompt is triggered before the session opens.

Requesting Policy Changes

If you believe a term has been applied incorrectly to your account, submit a written dispute via email. We will review it and respond within the timeframe set out in the dispute resolution clause.

Common Questions About Our Terms

These are the questions we hear most often about how our Terms & Conditions apply to real account situations — from payment disputes to state eligibility and what happens if these terms are updated.

Yes. When you fund your account via PayPal or Venmo, our terms govern the wagering side and the payment provider's own terms govern the transfer. Both sets of rules apply simultaneously.

You must notify us before continuing to use your account. Accounts accessed from states where online wagering is not permitted may be suspended, and any pending balance will be handled according to applicable state law.

We will notify you of material changes via email and an in-account banner before the update takes effect. Continued use after the effective date counts as acceptance of the revised terms.

Submit a written dispute through our email support channel. Include your account ID and the specific clause you believe was misapplied. We document and respond to every formal dispute in writing.

No. Your core account terms stay the same regardless of which payment method you use. Play+ card activity is also subject to the cardholder agreement issued by the card provider separately.

Request account closure through the Help Center or live chat. Any remaining balance linked to verified payment methods — PayPal, Venmo, or Play+ — will be returned following our standard identity verification step.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.