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What You Agree To When You Use minibet

Before you open an account or make a deposit via PayPal, Venmo, or Play+, these are the rules that govern how we operate and what you can expect from us.

State-dependent eligibilityPayPal, Venmo, Play+ account rulesPrivacy and data rightsAccount security standardsContact and dispute paths
minibet What You Agree To When You Use minibet
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Access

Your account data — identity documents, payment method details, session history — is stored with encryption at rest and in transit. We do not sell your personal information to third-party marketing platforms. Cookies on minibet track session state and fraud signals, not behavioral profiles for resale. You can request a copy of the data we hold, ask us to correct it, or request deletion by contacting support directly.

Data Retention

We retain account records for the period required by applicable state law. After that window, personal data is deleted or anonymized on a rolling schedule.

Cookie Policy

Cookies on this site are used for session security and fraud prevention. No behavioral data is sold to advertisers. You can manage cookie preferences in your browser settings.

Account Security

Every login uses a one-time verification step tied to your registered mobile number or email. If you lose access to both, our support team runs a manual identity check before restoring account entry.

Change Requests

To update your name, address, or linked payment method — PayPal, Venmo, or Play+ — submit a change request through the account settings page or via live chat for review.

LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

If you have a question about your rights under these terms, a dispute over a transaction processed through PayPal, Venmo, or Play+, or a request to access or delete your personal data, reach us through one of the channels below. For account-specific disputes, have your account ID and the relevant transaction reference ready before you contact us — it speeds up every review.

Live Chat Start a chat session directly from your account dashboard. Identify your query as a legal or policy matter and we route it to the right team.
Email Support Send detailed policy or dispute requests by email. Include your account ID and, for payment disputes, the PayPal, Venmo, or Play+ transaction reference.
Account Help Center Access the Help Center from the account menu on mobile or desktop to submit a formal policy inquiry, track its status, and view our written responses.

What Players in Eligible States Ask Most

These are the legal and policy questions we get most often from players in New York and across other eligible states. If your question isn't covered here, the live chat and email paths in the support section above are the fastest route to a real answer from our policy team.

Access depends on your state's laws governing online casino and sportsbook activity. We check your location at account creation and restrict access automatically in states where it is not permitted.

Your balance is protected and available for withdrawal to the payment method on file — PayPal, Venmo, or Play+. We do not forfeit balances when access is restricted due to state law.

Submit a data access request through our live chat or email support channel. Include your account ID and we will respond with the data we hold within the timeframe required by applicable law.

Yes. Send a deletion request through live chat or email. We retain only the data we are legally required to keep; the rest is deleted or anonymized once the request is processed and verified.

Contact us by email with your account ID and the transaction reference from your Play+ or Venmo statement. Our team reviews the transaction record and responds with a written determination.

We notify you by email before material changes take effect. The version on this page is always current. Earlier versions are available on request through our support channel.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.